As a first-time home buyer, I found Murray and Cathy to be extraordinary. They were available to answer questions, offer support and make helpful referrals to find a mortgage broker and lawyer. Murray and Cathy made what could be a very stressful time enjoyable and I would recommend their services without hesitation!
Lois and Dean
We have enjoyed working with Murray for 25 years when we bought and sold two homes in West Kelowna and looked at countless others during those years. So many positive things to say but a few would be: responds very quickly; always available or has someone else in place; gives honest opinions and points out pros and cons; excellent negotiator to get you the best price buying or selling; knows the market extremely well. When Cathy joined Murray, we loved working with her as she showed us many homes on the Westside of which she is very knowledgeable. She also responded very quickly, was always available, and gave us very honest assessments. Cathy and Murray are a very strong team and we would not call anyone else! Highly recommended!
Jim and Madeline
Over the years we have used the services of many realtors but none can compare to the service provided by Murray and Cathy. We found their knowledge and experience to be invaluable. They kept us up to date and offered advice and suggestions when appropriate. They did the extra little things that made it a pleasure to work with them.
I first met Murray Neuman more than 6 years ago when I was a first-time buyer in Kelowna. I knew he was likely a very sought-after realtor but you’d never know it when you talked to him. He made me feel like I was his only client for the entire day. I will add here as well that I felt like we really hit it off...maybe everyone feels that way after meeting him. When Murray and Cathy became a team, what I appreciated the most was their knowledge of the area in which each listing was located and their personalized advice on what they knew I was looking for; they told me about traffic, resale potential, what the neighbourhood was like, the history of the property and area amenities. I expect this from my realtor...or at least I do now after meeting Murray & Cathy. It really matters when you feel you can have an open conversation with your realtor and share your concerns, worries, doubts, misunderstandings and questions. Murray & Cathy never made me feel that any of my questions were not worth asking.
David & Ann
When we decided to sell our house, we wondered how to choose a Real Estate agent. A friend recommended Murray and Cathy, as they had sold his home and he was extremely satisfied. So, we engaged them and they certainly lived up to our expectations. They were extremely helpful in explaining all the details very clearly, which helped us make good decisions. They were available almost 24/7 to answer our many questions, and Murray was even there on our moving day and ensured that the cleanup was done properly after we left.
Brittany & Rubens
We've known Murray and Cathy for many years as they have worked with many of our family members. We knew that when it came time to purchase our own home, they would be our first call! They worked right alongside us the entire time as we navigated first-time home buying and made the experience less stressful. They were attentive and ready to help at a moment's notice, answering any and all questions we had. We are so grateful for the experience, we've had with Murray and Cathy and look forward to working with them again!
We recently had to sell a property in West Kelowna and as I do not live locally, I had asked around and I was introduced to Murray and Cathy who came highly recommended. We are very grateful for the recommendation as it was well deserved and we could not have asked for a better experience.
Right from the start the high level of communication was clear. Day or night, seven days a week both Murray and Cathy were quick to respond to questions as well as providing updates. This remained true through the entire process which to me was key to this successful partnership.
Along with being personable, Murray and Cathy were also very knowledgeable and professional. From the initial walk through the discussions were open and they were able to guide us through the process with ease. They assisted with great advice on preparing the home for photographs and showings as well as reviewing the entire property looking for any items that we could be proactive at addressing prior to the property going up for sale which helped immensely. The home was well prepared and showed amazingly well which led a quick sale.
Murray & Cathy also provided a number of contacts for businesses and contractors to assist with some things during the sale, all which also turned out to be fantastic to deal with. They even offered to meet contractors on site if we were not able to which shows the extra mile that they are willing to go to help.
Our particular sale was a slight bit more complex as we had an estate that was being settled, but you would have hardly noticed as Murray and Cathy were able to easily navigate through the particulars and we were able to hit the marks that worked perfectly for both sides.
Selling a home is significant and at the end of the day having someone you can trust through the process is paramount. Murray and Cathy were friendly, easy to communicate with, professional, knowledgeable and most importantly resulted in an easy sale at a great price. There is nothing more we could ask for. Thank you Murray and Cathy, you truly are world class.